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[ The PC Guide | Troubleshooting and Repair Guide | The Troubleshooting Expert | Troubleshooting Specific Components | Troubleshooting CD-ROM Drives | Configuration Problems ] The drive letter assigned to my CD-ROM drive keeps changing, which makes my installed programs not work properly Explanation: The CD-ROM drive you use in your system is using a specific drive letter. Under certain circumstances (notably when changing hardware configurations such as adding a hard disk or using a removable drive) the letter associated with the CD-ROM changes. So the CD-ROM may be D: in some cases but E: after a change. This causes installed software to stop functioning since it looks for the information on the CD using the D: path when the drive is now on E:.Diagnosis: CD-ROM drives are mapped to a drive letter using the driver software that enables them to function. This is done by the DOS program MSCDEX if you are using DOS or Windows 3.x, or a built-in CD-ROM file extension program if you are using Windows 95 or NT. By default, the CD-ROM drive takes the next unused drive letter available on the system, after all hard disk volumes are assigned letters. If you add a hard disk or change the partitioning to add another disk volume, or if you add a removable drive whose drivers load before the CD-ROM's, the CD-ROM's letter will be bumped up to the next letter.Recommendation:
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